Source: Program Development and Evaluation Center
CUSTOMER SATISFACTION
In 2013, the following percentages of clientele reported that UF/IFAS Extension’s information was:
96%
easy to understand
94%
delivered on time
94%
relevant
96%
up -to -date & accurate
For the full annual report, visit
www.ifas.ufl.edu/annual-reports.shtml
2013 | UF/IFAS EXTENSION IMPACTS AND BUDGET
ANNUAL REPORT
Source: UF/IFAS Workload Database12013 National Value of Volunteer Time = $22.55/hr, independentsector.org
VALUE OF VOLUNTEERSIn 2013, UF/IFAS Extension had
33,791
volunteers who gave
1,218,461
hours of service
$27,476,296 VALUE 1
USE OF INFORMATIONIn 2013, of participants surveyed,
86% of those who used UF/IFAS Extension information said it
solved their problem
Source: Program Development and Evaluation Center
CLIENTELE OUTCOMES In 2013, of UF/IFAS Extension clients surveyed,
88%
reported an increase\k
in kno\fledge or skill
74%
reported a change in
behavior or attitude
Source: UF/IFAS Workload Database
EXTENSION FUNDING SOURCES 1
In 2013-2014, UF/IFAS Extension received
$71,979,374 from federal, state and local governments
1 Does not include grants and contracts.2 Federal funding includes Smith-Lever dollars only.
Federal 2
$4,757,525
County
$28,986,476
State
$38,235,373
6.6%
40.3%
53.1%
Source: UF/IFAS Extension Administration Office
EXTENSION CONNECTIONSIn 2013, UF/IFAS Extension made
15,286,238
personal connections
Source: UF/IFAS Workload Database
E-mail Consultations
1,156,45 3
Group Learning Participants
2,922,462
Phone Consultations
340,635
Office Consultations
157,386
Web Visits
10,595,533
Field or Site Visits
82,416
Educational Materials Produced
31,353
